You're a mechanic. You have been working on vehicles and trucks
for a few years and you just don't seem to be making anymore
money than in 2015. You ask yourself, "How can a higher wage?"
Let's take a more detailed take a look at some realities.
Statistics show that the average automotive professional
makes an income in between $23,000 - $61,000 annually in the
year 2016. I was stunned to see the numbers so low, I couldn't
help however question if someone had actually made a mistake.
I understand that an aggressive automotive professional
purchases tools on a weekly basis, investing anywhere from
$5,000 - $10,000 a year just on those, not including the boots,
gloves, laundry cleaning agent ... you get exactly what I'm
stating. If they're just making $23k, it doesn't leave much for
groceries and rent.
I can teach you the principles of
being the best car tech, as well as teach you ways to earn the
greatest wage as an automotive service technician, but that does
not suggest you will.
To earn more than you ever did
previously, you need to end up being somebody you never ever
were before. I'm going to price quote a few of my coaches in
this post due to the fact that these are individuals who have
embedded in me the viewpoints and core values you have to have
deep within you to be a much better you.
Did you ever
discover some tech's get all the good work and you have a hard
time to make ends fulfill? Did you ever stop to believe how they
get all that work?
Some will say they're cherry pickers,
or they're the gravy master, or perhaps they're simply up
offering unneeded work. That last statement may be true, but the
reality of the matter is you can make just as much loan as them,
if not very better, without taking or being dishonest.
fact, it's just the opposite. If you become completely truthful
and transparent when dealing with your consumers' vehicles, you
can make a killing.
Action 1: Develop Relationships
and get organisation cards!
Construct relationships with as
many clients as you can. Every automobile you work on, every car
you touch, even if you're just in the parking lot and a customer
asks you a concern, put in the time to answer it and show them
Prior to you walk away, ask if there is
anything else you can do for them, however be authentic. If
you're not authentic, the client will see right through you. If
you have a service card, hand them one and tell them to request
for you if they have anymore questions.
If you don't have
business cards, I advise getting some so you can begin
constructing your relationships. If you just assist a client
with one little question, and spend just 5 or 10 minutes with
them, you will have a return client asking for you by name.
Each time you deal with a consumer's vehicle, put a service
card on the dash where they can see it and make sure the card
states, "I appreciate your organisation." It takes guts to
utilize service cards because you're basically telling the
consumer to request for you next see, if they like your work.
Action 2: Get to Work on Time
Show up for work every day
on-time. An important staff member is one who is on time and all
set for work. Consume breakfast before you go to work, not when
you get there.
Most stores have consumers awaiting the
doors to open in the early morning so they can get to work on
time themselves. If you're still drinking your coffee and eating
your breakfast sandwich or doughnut, you're not going to be very
efficient and your employer will observe.
When the doors
open, be ready to begin working, not sipping and chomping. Your
boss will also notice who is hustling and who is dragging.
Keep in mind: hustlers generate income, draggers whimper and
grumble they're not making any loan. Simply thought I would
point out that.
Action 3: Mind Your Very Own Business
Mind your own organisation! A lot of staff members are fretted
about exactly what everyone else is doing, or how much money the
other guy is making. Forget it! It really does not impact you,
except for that you're wasting your own time aiming to figure
Time is cash, and if you're loafing the
bubbler whining and complaining to the other specialists about
how one or two other guys are making all the money, stop
yourself for just one minute and take a close look at where
those money making technicians are. They're probably under the
hood or dash of a car working and hustling, making cash!
It's very simple to undermine your workday: all you need to do
is get together with the whiners and bellyachers, then make a
breakfast run, subsequented with a nice prolonged lunch, then a
run for coffee at about 2pm, if it's a hot day perhaps shoot the
breeze some more at the ice cream truck ... I might continue.
Prevent these people like the plague, they really are toxic
and it will rub off on you quickly. You'll walk with the exact
same attitude problem that no boss wants to have in their store.
Keep your distance from poisonous individuals if you wish to
make more money.
Step 4: Brand name Yourself
name yourself. Exactly what I imply is if you're going to start
constructing relationships with your customers, you really have
to sit tight for a while. Discover an automobile brand you want
to work on and persevere.
Operating at a dealership vs.
working for an independent is like night and day. I'm not saying
that working for an independent is bad, but in my opinion there
are more advantages to working for dealer. Just for starters,
they have more cash to advertise which in itself, generates more
If you stick with one brand name of vehicles,
you end up being familiar with the issues that brand name has,
and the repairs are recurring. You keep doing the very same job
over and over once again, you get faster at the repair and more
effective, which in turn makes you more cash. Money is good.
Even the large jobs, like transmission elimination and
cylinder head jobs start to get familiar. You will continue to
be more effective, you will start to acknowledge the tools for
each job and have them prepared before you bring your car into
Picture putting a puzzle together 50 times, the
very first time you put the puzzle together it might take you 40
hours, but if you put it together 50 times, you would be really
efficient and could probably cut your time in half.
retrospection, you would be making two times as much money per
hour. I like the noise of that. More money!
Step 5: Stir
Stoke the range and add wood for heat. You would
not sit in front of your wood stove, and say to it, "Provide me
heat then I will give you wood." You would be considered
ridiculous. So you can't anticipate to make a lot of money
(heat) without working (adding wood).
The more wood you
include, the more heat you create. So here's my point: Go find
wood to put on the fire. If you're loafing awaiting a part to
appear, go find another task to do while you're waiting.
If you don't have an extra lift to work on, discover a task that
does not need a lift, or take an automobile that needs a roadway
test for medical diagnosis. A minimum of you can get started on
it while you wait for your part, and you're not losing your
time, remember ... time is money!
The worst thing you
might do when awaiting your parts is to go speak with the tech's
that are whiners and bellyachers. If those tech's look over at
you while you're dealing with 2 cars at the same time, you're
going to be one of the people they speak about. You have now
formally end up being a gravy master or a cherry picker, so be
gotten ready for the fit to strike the shan, get my drift?
Action 6: Notification Everything
2 of the most
beneficial tools you have are not in your toolbox. The two most
helpful tools are your eyes and your pen. If you bring a cars
and truck in your bay for a basic oil modification and you do
not even examine the safety items on the car, you're leaving
money on the table.
When a cars and truck enters into
your bay for any reason, take 5 minutes to examine the vehicle.
A minimum of check the safety products like tires, brakes,
exhaust, and suspension parts for used or damaged parts.
Consider it a courtesy on your part. It's a possibility for you
to make extra cash and be a hero if you happen to identify a
Automotive professionals seem to neglect
the value of even tire wear. Up-selling a 4-wheel alignment or
balancing 4 tires is a pretty simple up sell if you have
irregular wear on the tires. Just be sure to ask the consumer if
they have had any work done on the car just recently or check
the consumer's history in the store's computer system if they
are a regular consumer.
Checking the customer's history
is a another opportunity to up sell regular upkeep services. If
an automobile has 75k miles on it and it never ever had a
significant service simulated a 30k or 60k mile service, inspect
the automobile over for the items listed on those services. If
it needs service, up offer it.
Some service advisors are
nervous to up sell work to a client because they feel they are
benefiting from the client or ripping them off. If the car needs
work, present it to the consumer in order of top priority and
let them decide whether they want to do the work or hold back,
however lay the card out on the table for the client to decide.
The only way to obtain the sale is to ask. As soon as I
needed to skip over the service advisor since he refused to up
offer to a consumer. I went straight to the customer who
remained in the waiting area and come to find out, the consumer
was taking a long trip in a few weeks and was extremely
delighted I discovered these problems prior to she left the
Could you think of how upset the consumer would
have been if she broke down once she started her journey,
understanding that she had just brought her automobile in for
service? We would have appeared like we didn't know what we're
doing. I was a hero that day, and I made cash the truthful way.